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Islamabad
Consumers of K-Electric are set to receive relief in their electricity bills for June 2025, on account of the fuel cost adjustment for the month of March 2025.
The National Electric Power Regulatory Authority (NEPRA) conducted a public hearing here on Thursday to consider a request for a reduction of Rs 5.2 per unit for KE consumers. If approved, this would translate into a collective relief of Rs 6.79 billion for K-Electric customers.
However, during the hearing, consumers raised concerns that NEPRA has not been enforcing its own Consumer Service Rules. They pointed out that they had submitted electricity bills to the regulator, but no inquiry had been conducted to date.
Responding to these concerns, NEPRA officials stated that an inquiry report had indeed been prepared but had not yet been shared with K-Electric. The authority has now directed NEPRA officials to obtain a response from K-Electric.
Karachi-based electricity consumers also voiced serious concerns over severe load shedding during extreme heat conditions. They complained that K-Electric initiated load shedding as soon as the heatwave began and questioned why NEPRA had not penalized the utility company for these outages.
NEPRA Member Rafiq Shaikh expressed serious reservations over K-Electric’s explanation regarding the ongoing load shedding in Karachi.
In response, K-Electric officials claimed that their field teams often face violence when attempting to disconnect power due to non-payment. They alleged that even in the presence of police, KE employees were held hostage during such operations. They added that load shedding was occurring primarily due to disconnections.
However, NEPRA Member Rafiq Shaikh was not convinced by the explanation and announced that the judgement would be reserved.
